Frequently asked questions — features, pricing, technical setup and mobile access

Netside Planning is a 100% web-based staff scheduling application — no installation required. Access it from any browser, anywhere. It lets you manage employee schedules, absences, material resources and shift patterns in real time, with simultaneous access for your whole team.

Netside Planning is designed for any company managing human or material resources — from 5 to several hundred. See all the sectors and company types that use Netside Planning.

Yes — from any computer, tablet or smartphone connected to the Internet. Access is protected by login and password, and the connection is secured by SSL encryption.

No. Access is private and requires a login and password. You also control exactly what each user can see and modify — down to individual event categories.

Depending on your subscription, you can manage from 5 to several hundred human and material resources simultaneously in a single schedule. Some of our customers manage over 1,000 resources.

No — unlike most competitors, we charge based on the number of resources scheduled, not the number of users connected. Simultaneous connections are unlimited.

Yes. Netside Planning supports real-time simultaneous editing. Any change made by another user appears instantly on your screen — and on your smartphone if you use the Mobility pack.

No. You get full Administrator access to manage your schedule autonomously: add or remove resources, create user accounts, set permissions, configure event types — all without contacting us. You can also delegate admin rights to team managers.

Your schedule requires an Internet connection to access, but all views (daily, weekly, bi-weekly, monthly, time slots) can be exported to Excel in one click and printed at any time. You keep the full benefits of an online tool while always having a printable offline copy.

Yes. Granular permission settings let you control visibility and read/write rights per user. You can even prevent users from creating or modifying specific event categories (e.g. paid leave, sick leave).

Yes — Netside Planning is available in English and French.

PRICING

Netside Planning is available as a SaaS subscription (we host your schedule). Pricing is based on the number of resources to schedule, the options you choose, and your commitment period (minimum 3 months). Simultaneous connections are unlimited and do not affect the price.

Three options are available:
- The Mobility pack: access your schedule from any smartphone (iPhone, Android…) or external calendar app (Microsoft Outlook, Office 365, Google Calendar, Apple iCalendar…). Also required to use QR code time clocking.
- The SMS pack: send SMS alerts directly from the application — to resources, customers or prospects. Available in packs from 100 to 5,000 SMS (volume discounts apply). All SMS are international, support custom sender names, and include delivery receipts visible in the app.
- The File attachment pack: attach files (PDF, Excel, Word, ZIP…) to schedule events and access a built-in document library.

Generate a quote directly on our pricing page and return it signed by email. Once received, you will get an invoice (payable by bank transfer) and access credentials for your schedule.

Yes — request a free trial here. No credit card required, no commitment.

TECHNICAL QUESTIONS

All modern browsers are supported: Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari and Opera — on Windows, Mac OS and Linux.

No. Netside Planning is a fully hosted SaaS solution — your schedule runs on our secure servers and requires no installation on your company network. A browser is all you need.

Our servers — and your schedules — are available 24/7. Our high-performance, redundant infrastructure is monitored around the clock to ensure excellent uptime.

Yes. Each schedule is backed up daily to independent systems. Your data is safe even in the event of a technical incident.

Your schedule is hosted in France on a secure, monitored server. Our hosting provider is one of the most reputable in France with over 10 years of experience.

Mobility Pack

The Mobility pack lets your staff access their schedule from any smartphone (iPhone, Android…) or external calendar app — displayed as a real-time iCalendar (.ics) feed. It is also required to use QR code time clocking.

Learn more about the Mobility pack

All modern smartphones are compatible: iPhone, iPad, and Android devices.

Microsoft Outlook, Microsoft Office 365, Apple iCalendar, Google Calendar and Mozilla Lightning — and any other app supporting the iCalendar (.ics) format.

Only to synchronise. Once synced, your calendar data remains visible on your smartphone or external calendar app even without an Internet connection.

No. To preserve the permission settings defined in Netside Planning, the schedule cannot be modified from a smartphone or external calendar app.

The .ics feed is updated in real time. The only delay is the sync interval you configure in your smartphone or calendar app — we recommend automatic sync every 15 minutes.

For performance reasons, 120 days are synchronised: 60 days before and 60 days after today. This window can be adjusted on request.

Yes. An alert set 15 minutes before an event in Netside Planning will trigger a notification at the same time on your smartphone or external calendar.

All event fields are visible — including any custom fields you have created — on your smartphone or external calendar app.

The Mobility pack now includes a mobile version of Netside Planning called Netside Planning Mobile. It is accessible from any mobile telephone connected to Internet and having a browser.

By using a script language, it is totally possible to read the created .ics file and to export the calendar data to a personal database. On the other hand, we do not supply, at least not yet, these export scripts.